Effective date: 3 September 2026
ECOMGURU is operated by Maverick E Lounge FZ LLC. This policy explains how we collect, use, disclose and protect personal information when you visit our website, request an ecommerce audit, contact us or book a consultation.
Information we collect
We may collect your name, business name, email address, telephone number, website or store URL, marketplace activity, approximate ecommerce revenue range, service interests, business challenges, messages, appointment information and technical information such as device, browser, IP address, referral source and page interactions.
How we use information
We use information to provide the requested audit or consultation, respond to enquiries, manage customer relationships, create and update CRM records and opportunities, schedule appointments, send service communications, improve our website and services, protect against abuse, maintain records and comply with applicable legal obligations. Where you separately consent, we may send occasional ecommerce strategy updates or service information.
Legal bases and consent
Depending on your location and the circumstances, processing may be based on your consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations or our legitimate interests in operating and improving our services. You may withdraw marketing consent at any time without affecting earlier lawful processing.
Service providers and disclosures
We may share necessary information with service providers that support hosting, CRM, email delivery, analytics and appointment scheduling, including GoHighLevel/LeadConnector and Calendly. We may also disclose information where required by law, to protect rights or safety, or in connection with a legitimate business restructuring. We do not sell personal information.
International processing
Our providers and clients may operate in different countries. Where information is transferred internationally, we use appropriate contractual, technical or organizational safeguards as applicable.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, legal compliance, dispute resolution and enforcement of agreements. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.
Your choices and rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You can unsubscribe from marketing emails using the link in the message. Transactional communications relating to an active request or appointment may still be sent.
Cookies and analytics
Our website and service providers may use essential cookies and similar technologies for security, functionality, attribution and performance measurement. Browser settings can limit cookies, although some features may not function properly. We do not add advertising pixels without a valid configured identifier and applicable consent controls.
Children
Our services are intended for businesses and are not directed to children under 18. We do not knowingly collect children’s personal information.
Updates
We may update this policy when our practices or legal obligations change. The effective date above identifies the latest version.
Contact
For privacy questions or requests, contact Maverick E Lounge FZ LLC trading as ECOMGURU at [email protected] or +971 50 362 4991.